UX

• Disruptive Innovation - the automobile in 1910

  The automobile, still disrupting 100 years later - 2011 Dodge Challenger A concept is disruptive if it challenges the old ways of ...

• User experience when iterating quickly

  Here's a good user experience quote from a UserTesting.com article " 7 Facebook Usability Mistakes That Drives Users Crazy, Part I...

• Verbally Walk Through User Steps

  Often when I am working with a designer or vendor I have to put myself in the user’s position and ask myself, “is this simple?” En...

• Show feature devotion after release

  One thing that frustrates me the most about some platforms is that so much work goes into providing features, adding to the market...

• Your site is not special

  I recently read an article in Newsweek (no longer available) in which the writer, David McCullough, as a high school commencement ...

• Successful projects begin with sound solutions

  Whenever I head a project I try to keep user focused. Users may be internal or external to the organization. External users includ...

• Email unsubscribe guilt-trip

  You’ve lost an email subscriber. It’s hard, I know, but don’t take it personally. They felt strong enough to find the unsubscribe ...